Recently, I have begun to participate in a lot more meetings at work. When my wife asks “How was your day?” at dinner each night, I often answer, “I didn’t talk to or encounter anyone outside of e-mail all day,” and this is understood to mean “very good,” so obviously this is a turn for the worse. There are things I need to do if I’m going to be at work, and if I’m away from my desk or jawing with you I’m not doing them.
If you have spent a lot of time in the cubicle-resplendent workplace, you have probably been in meetings like these, meetings at which 60% of the people in attendance are only there in the event that the three people who called the meeting might have a question they can answer; it is the professional equivalent of warming the bench. These meetings are typically scheduled for an hour but run long every time because the first fifteen minutes are spent listening to beeps on the speakerphone, asking “Who just joined us on the conference bridge?” and then writing that person’s name down. If you’ve worked in an office, I’m not painting you an exotic word vista here. “I’m on a call” is Biz English for “I am playing solitaire with my head cocked.”
So, I ended up in this series of meetings that takes place twice a week until February. (I imagine this project’s weekly meetings will be replaced in February by a “what went wrong with this project?” meeting, which I will attend once just long enough to say, “This.”) The other day, the guy who schedules and organizes the meeting was not in attendance.
“Steve had to step out,” said his surrogate. “Apparently his newborn had some sort of sudden medical emergency and had to be rushed to the doctor, so he will obviously not be able to join us.”
“No, I’m here,” said a voice from the speakerphone. “This is Steve. I’ll occasionally have to go on ‘mute’ while I talk to the doctors. So, first item on the agenda: where do we stand on infrastructure?”
Thinking about this fills me with an overwhelming urge to steal and launch a missile at whatever satellite facilitates Blackberries. There is no project, no launch date, no deadline that could cause me to even be curious about a project meeting while my baby was being rushed to the doctor, and my baby is imaginary. The more time I spend participating in this culture and witnessing its effects, the more astonished I am by the colossal loss of perspective and essential humanity that everyone around me seems comfortable with. It’s hard not to despair. When I go home at night and hug my wife, I’m surprised our chests don’t make a clanging noise.
December 15th, 2006 at 9:17 am
Too true….this week I received the great Christmas joy of being a lucky attendant on a 8 hour/day 3 day teleconference/webex meeting. I politely declined sitting with 20 other people in a room made for 15 during this time, instead completely vegging out at my desk, being both mind-numbed and utterly unproductive, all at the same time. Perfect timing my friend, perfect timing.
December 19th, 2006 at 10:03 am
I agree with your issues, Jim. I am a firm believer that NO ONE is that critically important, save for maybe a CEO where 24/7 communication and immediate voice contact is critical to the success of the entire business.
I would be more concerned for this guy’s spouse, unless she was ALSO on a conference call with her company while holding the sick child. It’s a mindset, and not a good one, I agree with you. For every guy who comes in with pneumonic plague because he JUST CAN’T MISS A SINGLE DAY OF WORK, there is a boss behind him cheering him on for his tenacity, who then takes a sick day a week later because some pesky plague bug is making the rounds. Bosses, and ultimately companies do not care if you have a sick child, or spouse or a death in the family. They may put on a good front, but in the end, all they will want to know is whether you can route resources to cover you while you are out. These same schedule-minded individuals are the same ones who cut staff because there just wasn’t enough work to justify the head count, when in fact the result is that removing the one critical cotterpin suddenly uncouples the entire organization.
I don’t think it’s a matter of comfort, it’s despair. As much as I love my family, I don’t want my employment status to suffer as a consequence. Although one cannot fire someone for having to miss a critical project deadline because of a sick child, one can impact one’s year-end review if it was determined they were ‘unfocused’ or ‘not committed to project milestones.’